Terms of Service

General Terms

1. The Sole Traders Online website deal is exclusively intended for self employed people or small businesses.
2. The service contract account included in the deal is provided by our parent company CiaoWeb, more info here.
3. There is only a two years contract. After this period the website owner can cancel the plan at any time.
4. There is not website building fee, we only ask for the first two years of the annual service contract to be paid up-front.
5. The first payment of £180.00 is required as deposit when we begin building the website, once the website is ready and published on the live server a second payment is required as balance of the same amount of £180.00.
6. From the publishing date there will be a period of two years of service contract with no payment due.
7. After the two years period the client has the option to pay as he/she prefer,  quarterly (£45.00), semi annually (£90.00) or annually (£180.00).
8. For quarterly or semi annual payments we accept  payments by bank transfer or debit/credit card payments processed by the secure PayPal server. For annual payments we accept bank transfers, cash, cheques or debit/credit cards payments through PayPal,
9. Website ownership: The client will get the full ownership of the website from the publishing date after the payment of the balance.
10. The website will be powered by the leading CMS available today that is WordPress
11. We will use also plugins to extend the website functionality, some of these plugins require a licence fee to be paid annually and we will pay it on behalf of all our clients. In case the client decide to move the site to another hosting provider cancelling the service contract with our parent company CiaoWeb they can keep going on using any premium plugin installed but in this case they will have to pay the licence on renewal date if they wish to get updates and support from the plugin creator.

Domain name

Regarding the domain name there are two options:

1. Our clients are required to buy a domain name but we can help on opening an account, we strongly recommend LCN to register your domain name. In this case the client is responsible to pay the domain at renewal time. Failing to pay the renewal fee will cause the website to go down and not anymore visible on the Internet.
2. If you prefer to have the domain name administered by us we can accept only domain names with suffix .co.uk and .org.uk. An additional fee of £20.00 per year is required for this service and we will pay the domain name on behalf of our customers at renewal time. The advantage is that you will never miss a renewal date and your website will be always up.

Affiliate Program

The Affiliate Program "Introduce a Client and Stay Free For One Year" is provided by our parent company CiaoWeb find more info here: https://www.ciaoweb.uk/affiliate-program/

Website content

Clients are required to provide the website content to populate the home, products/services page and contact page. This material along side with photos and graphics can be sent by email, shared on a cloud service like Google Drive or Dropbox or provided in a CD/DVD/USB Pen.